For many injured workers, the workers_ compensation system is a morass of confusing requirements and restrictions. Some truly need an advocate to transverse this maze.
Often this can be a brochure outlining how the system works and its limitations. More often it is a nurse case manager who can clarify issues for them and also help them and their physician communicate more effectively.
However, sometimes an attorney is needed. The patient does not understand why all health care is not authorized (especially those of longstanding duration or those that arose independently in the months following injury). The patient also does not understand why some doctors are not authorized to treat them, why some diagnostic studies are not approved and why some treatment/therapies are contested. The patient feels inordinate frustration if not provided a reasonable explanation.
However, in some cases, their legal representation results in a distorted belief of their rights and benefits, a high/false expectation of what will occur medically and financially, and a misdirecting of them to put trust in those who are not truly invested in their recovery.
It is much like selecting a doctor; the right attorney can be of great assistance to you and the patient in getting them through the recovery process. The wrong doctor or lawyer can insure that they become so entrenched in their limitations that they are unnecessarily slowed (or halted) in their progress to return to work.